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Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: March 22, 2026

This Privacy Policy sets out the manner in which Sportcheckr (“we”, “us”, or “our”, as the context requires) collects, uses, discloses, and otherwise manages the personal information of our customers. This Privacy Policy applies to the privacy practices on our website located at https://sportcheckr.com/ (“Website”) and through other interactions with our customers.

By submitting to us your personal information, using our Website, contacting us, making a purchase from us, or using any of our services, you accept this Privacy Policy and consent to its terms and as otherwise described to you at the time of collection of your personal information. If you do not agree with the terms of this Privacy Policy, please do not use the Website or otherwise provide your personal information to us.

1. What Information Do We Collect and How Do We Collect It?

We may collect personal information when you:

  • Create an account on our Website.
  • Sign in using a third-party service such as Google.
  • Purchase or return merchandise on our Website.
  • Sign up to receive our newsletter or promotional emails.
  • Participate in our contests, sweepstakes, promotions, or events.
  • Contact us with a comment, question, or complaint.
  • Apply for employment.
  • Interact with us on social media.

Account Registration

When you create an account on our Website, we collect your first name, last name, email address, and a password that you create. You may also choose to sign in using your Google account through our third-party authentication provider (Nextend Social Login). When you sign in with Google, we receive your name, email address, and profile picture from Google. We use this information to create and manage your account. We do not receive or store your Google password. Google’s use of your information is governed by Google’s Privacy Policy.

Product Purchases and Returns

When you make a purchase on the Website, we collect personal information such as your name, email address, mailing/shipping and billing address, telephone number, and payment information. We use this information to process and fulfill your order, handle returns, and communicate with you about your purchase. When you purchase a gift card from us, we also collect the recipient’s name and email or mailing address so that we can deliver the gift card on your behalf.

Payment Information

Payment transactions on our Website are processed by third-party payment processors. Your payment card information (such as credit card number, expiration date, and security code) is collected and processed directly by our payment processor and is not stored on our servers. Our payment processor is bound by their own privacy policies and Payment Card Industry Data Security Standards (PCI DSS).

Newsletter and Email Communications

Our Website provides the option to subscribe to our newsletter by entering your email address. When you subscribe, your email address is collected and stored for the purpose of sending you promotional content, product updates, and other marketing communications. You can opt out of receiving these communications at any time by following the unsubscribe instructions in any of our emails or by contacting us using the information provided at the end of this Privacy Policy.

Customer Service

If you contact us with a comment, question, or complaint, you may be asked for information that identifies you (such as your name, email address, and phone number) along with additional information we need to help us promptly respond. We may retain this information to assist you in the future and to improve our customer service, products, and services.

Employment

In connection with a job application or related inquiry, you may provide us with personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information for the purpose of processing and responding to your application for employment.

Social Media

When you interact with us on social media platforms such as Facebook, Instagram, X (formerly Twitter), or YouTube, we may collect information about your social media profile, such as your name, username, and profile picture. We may use such information to personalize your experience and to provide you with products or services you may request.

2. Cookies and Tracking Technologies

As you navigate through and interact with our Website, we use cookies, web beacons, and other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

What Are Cookies?

Cookies are small text files placed on your device by our Website. They help us recognize you when you return, maintain your shopping cart, and improve your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Required for the Website to function properly. These include WooCommerce session cookies (such as woocommerce_cart_hash, woocommerce_items_in_cart, and session tokens) that maintain your shopping cart and login state.
  • Performance and Caching Cookies: We use LiteSpeed Cache to improve Website performance. This may set cookies to serve cached content and reduce page load times.
  • Analytics Cookies: We may use analytics tools to understand how visitors interact with our Website, including pages visited, time spent on pages, and traffic sources.
  • Authentication Cookies: When you log in using your account or Google Sign-In, cookies are used to maintain your authenticated session.

Managing Cookies

You may set your web browser to notify you when you receive a cookie or to refuse certain cookies. However, if you disable cookies, certain parts of our Website (such as the shopping cart and checkout) may not function properly. Most browsers allow you to manage cookie preferences through their settings.

Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Your IP address, browser type, and operating system.
  • Pages visited, links clicked, and time spent on our Website.
  • The website that referred you to our Website.
  • Device identifiers and screen resolution.

3. How Do We Use Your Information?

We use the information we collect about you for the following purposes:

  • To present our Website and its contents to you.
  • To process and fulfill your orders, including shipping and returns.
  • To create and manage your account.
  • To provide you with information, products, or services that you request.
  • To send you order confirmations, shipping updates, and other transactional communications.
  • To send you promotional emails and newsletters (with your consent).
  • To provide customer support and respond to your inquiries.
  • To improve our Website, products, services, and customer experience.
  • To detect, prevent, and address fraud, security issues, or technical problems.
  • To comply with legal obligations.

4. To Whom Do We Disclose Information?

We do not sell your personal information to third parties. We may share your personal information with the following categories of recipients:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, email delivery, website hosting, and analytics. These providers are contractually obligated to use your information only for the purposes for which it was disclosed.
  • Authentication Providers: If you sign in using Google, limited information is exchanged between us and Google as described in the Account Registration section above.
  • Legal Requirements: We may disclose your information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
  • Protection of Rights: We may disclose your information to enforce our terms of use and other agreements, or to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

  • Account Information: Retained for as long as your account is active. If you request account deletion, we will delete or anonymize your information within 30 days, unless we are required to retain it for legal or legitimate business purposes.
  • Order and Transaction Records: Retained for a minimum of 7 years to comply with tax and accounting obligations.
  • Newsletter Subscriptions: Retained until you unsubscribe or request deletion of your email address.
  • Customer Service Records: Retained for up to 3 years after your last interaction with us.
  • Cookies and Browsing Data: Session cookies expire when you close your browser. Persistent cookies have varying expiration periods, typically no longer than 2 years.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

  • SSL/TLS encryption on all pages of our Website to protect data in transit.
  • Secure payment processing through PCI DSS-compliant payment providers. We do not store your full payment card details on our servers.
  • Password-protected accounts with encrypted password storage.
  • Regular security updates and monitoring of our Website and hosting environment.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

7. Your Rights and Choices

For Canadian Residents (PIPEDA)

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

  • Right of Access: You may request access to the personal information we hold about you.
  • Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
  • Right to Withdraw Consent: You may withdraw your consent for the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide you with certain products or services.
  • Right to Complain: If you are not satisfied with our response to your privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

For United States Residents

California Residents (CCPA/CPRA): If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which your information was collected, the business purpose for collecting your information, and the categories of third parties with whom we share your information.
  • Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain exceptions.
  • Right to Correct: You may request that we correct inaccurate personal information.
  • Right to Opt-Out of Sale or Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

Virginia, Colorado, Connecticut, Utah, and Other State Residents: If you reside in a state with applicable consumer privacy legislation, you may have similar rights to access, correct, delete, and opt out of the sale of your personal information. Please contact us using the information below to exercise your rights.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request. If you have an account with us, we may verify your identity through your account credentials. If you do not have an account, we may request additional information to confirm your identity.

8. Third-Party Links

Our Website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content, privacy practices, or security of any third-party websites.

9. Children’s Privacy

Our Website is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately using the information provided below.

10. International Data Transfers

Our Website is hosted and operated in Canada. If you are accessing our Website from outside Canada, please be aware that your personal information may be transferred to, stored, and processed in Canada or other jurisdictions where our service providers operate. By using our Website, you consent to the transfer of your information to Canada and other jurisdictions, which may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

12. Accountability

Sportcheckr is responsible for personal information under our control. We have designated a Privacy Officer who is accountable for our compliance with this Privacy Policy and applicable privacy legislation.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

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